Refund policy

Last updated: October 16, 2026

Returns

As our products are fresh and delicate, we do not accept returns or exchanges.

Damages and issues

Please inspect your order when you receive it and contact us immediately if an item is defective or damaged, or if you received the wrong item.

Exchanges

We do not accept exchanges.

Refunds

This policy does not limit any rights you may have under applicable consumer protection laws, including rights that may apply if goods are defective, not as described, not delivered within the required or agreed timeframe, or otherwise do not comply with applicable law.

Contact

To request a cancellation, start a return, inquire about a return, ask about an exchange or report damaged items, please contact us at lecharmefleur@gmail.com.